we understand that our system is built upon a foundation
of trust. ContactDirect, therefore, commits a tremendous
amount of human, technical and financial resources in order
to ensure that your data is always handled with the greatest
care and security. The following Privacy Statement contains
a detailed description of our privacy and security policies.
As a Member of our Service, this Statement is a part of
the Agreement you entered into with us when you registered.
ContactDirect believes in self-regulation by the Internet
industry, and participates in various privacy certification,
or "seal" programs, to address the need for privacy, security,
and trust on the Internet. Certification seals are displayed
throughout our site. We will join other "seal" programs
as they become standard.
We use the Registration Information to (1) create a ContactDirect
account for you; (2) send you information about our company
and limited amounts of promotional material from some of
our Alliance Partners (you may opt-out of receiving future
mailings; see the choice/opt-out section below); and, (3)
contact you about Service updates when they occur or to
notify you of changes to the Agreement. We use unique identifiers
to verify your identity in case you forget your password
and to process billing transactions. We use financial information,
such as credit card information, to bill a Member for the
Services. We may disclose personally identifiable information
about you, including unique identifiers, in order to process
credit card transactions or other billing or financial related
ContactDirect will not willfully or knowingly sell,
trade, rent, disclose or make available (1) personally identifiable
information about you, your employees, co-workers, or clients;
or, (2) information about any of your business relationships
with your customers, clients, vendors, partners or anyone
else to any third party without first receiving your permission.
There are two (2) exceptions to this statement: 1) When
we believe in good faith that the law requires us to reveal
such information or it is necessary to reveal such information
in order to protect our rights or property; or 2) When we
expressly tell you in this Statement, the Agreement or at
the time we collect the information that we will reveal
such information to third parties.
does not monitor, and has no obligation to monitor, any
transmission, use, or storage of information. However, we
may prepare and disclose any information if required to
do so by law or in the good faith belief that such preservation
or disclosure is reasonably necessary to (a) comply with
the legal process; (b) enforce this Statement or provisions
of the Agreement; (c) respond to claims of third parties;
or (d) protect the rights, property or safety of us, our
Members, and the public. We may do any or all of this without
notice to you. In addition, we reserve the right to delete,
move or edit any information and/or to require you to delete,
move or edit any Information that violates our policies.
To protect our Members data while it travels over the Internet,
all communication between our clients and ContactDirect
servers is encrypted. Proper technologies and procedures
are installed to ensure that the data remains secure once
it reaches our servers. Our policies include regularly scheduled
back-ups, physical protection of our servers, firewalls,
and other technical protection measures. While we cannot
guarantee that a break-in will never occur, we will continue
our pro-active stance in this area, implementing best-in-class
security measures as they become available.
Our policy is to immediately stop sending e-mails to any
Member who requests that he or she be deleted from our mailing
list. To be removed from our mailing list, please forward the offending email
to [email protected]
If, as a Member, you forget your password, you should
go to www.ContactDirect.com (home page) and click the
"forgot your password" link and follow the prompts. Otherwise,
please contact us at [email protected] or by phone at 757-599-4644
so that we may help you retrieve your password.
We have "digitally signed" our application using industry-standard
signature technologies to protect against viruses or manipulations
Sharing Informations with Other Members
One of the key features of the ContactDirect Service
is the automatic updating of information in a secure and
controlled environment. In each case, the Member decides
not only who will receive the information, but also precisely
what information he or she will share with each person selected.
Our system is specifically designed to give Members the
greatest level of control over exactly who receives their
As a service to our Members, we provide them with the ability
to close their account and permanently delete their data.
We advise Members to choose this feature with care, as it
will result in the irretrievable loss of all of their information.
To request this service, please send an email to [email protected]
ContactDirect tracks your IP address to help administer
our Site, diagnose problems with our server, and gather
demographic information about the usage of our Site and
so you do not have to re-enter it each time you log in;
(2) deliver content specific to your interests; and (3)
keep track of your Account input/output while you are using
our Services or visiting our Site. If you set your browser
to reject cookies, you will not be able to access or use
Links to Other Web Sites
Our Site and Services contain links to other Web sites.
This Privacy Statement only covers our Site; it does not
apply to any other Web site, including those Web-sites that
we provide links to, or our Alliance Partners. We are not
responsible for the privacy practices or the content of
other Web sites or our Alliance Partners. Please check the
privacy statement of a Web site prior to using it.
ContactDirect Alliance Partners
We have selected a handful of other companies to provide
content or services that may enhance your experience ("Alliance
Partners"). In order to make your entire experience seamless
to you, we pass along some information about you to our
Alliance Partners so that the Alliance Partner can provide
you with information and services of interest to you. We
pass only the information that is required for the Alliance
Partner to provide the requested information or service.
Alliance Partner Policy
ContactDirect offers Members access to a range of contact-specific
information and services, such as local maps, driving directions,
local weather conditions, currency exchange rates, etc.
These features are provided in part by third-party sites.
We are making a continued effort to ensure that our affiliates
are trustworthy and reputable sites. We cannot, however,
guarantee every aspect of the Member experience on third-party
sites. If you experience problems or difficulties with the
service provided by any ContactDirect affiliate, please
let us know by e-mailing us at [email protected]
Use of Aggregate Data
We use aggregate data to track server usage patterns. Examples
of aggregated data include total Members, Member geographical
locations, length of use, etc. Aggregate data tracking is
necessary to prepare our technical infrastructure for the
numbers and types of Members we are expecting, and to communicate
Member totals and patterns to affiliates who provide our
Members with information and services. However, we would
like to reiterate that this refers only to aggregate data
and we never disclose personal, identifying information.
Web Site Tracking
ContactDirect may track the movements of Members through
our web site so that we can provide information to resellers
of our products or services. We may also maintain records
of the movements of visitors anonymously. That is, we may
see and record the fact that a Member moved from the home
page to the products page without explicitly knowing the
identity of that Member.
ContactDirect will not tolerate any abuse of its system.
If you have detected any form of abuse within our site,
please let us know at [email protected]
If at some point in the future, there is a change to our information usage practices
that affects your Personnally Identifiable Information, we will notify you by email
of the relevant changes. At the time of this message, you will be able to opt-out
if this information usage by sending a message to [email protected]. You should also check this posted privacy statement